Plivvy

Help › Contacts

Lawful basis and consent

The law lets you email a person only for a reason. The app records one of three for each contact, and blocks a send if anybody in the audience has none.

BasisWhen
ConsentThey signed up or ticked a box to get your emails.
Soft opt-inAn existing customer, about similar products, who was offered an opt-out when you took their details (UK and EU).
Business addressA limited company or LLP address (UK). Sole traders and partnerships count as people.

In the US, CAN-SPAM asks for a clear sender, a postal address and a working unsubscribe; every email has them. This is a summary, not legal advice.

Did this answer your question? If not, contact us or use the chat button.